A company employee is involved in developing the vision for the organization and
developing the broad goals necessary to move towards that vision. What is this
employee's role? -----CORRECT ANSWER---------Leader
An employee is attached to a group that is working on a large project that is directly
related to a major corporate goal. What is this employee's managerial designation? -----
CORRECT ANSWER---------Team member
A manager is responsible for four sales departments located in different parts of the
state. The manager needs to keep all departments up to date with what is happening in
the organization. Which type of managerial skills will this manager need to handle this
challenge successfully? -----CORRECT ANSWER---------Communication
What is an advantage of written communication? -----CORRECT ANSWER---------It
provides the sender the opportunity to reflect on ideas.
Which type of communication style is reflected by an employee who is disturbed by a
negative review but fails to speak up about their concerns or feelings? -----CORRECT
ANSWER---------Passive
Which benefit is enjoyed by managers who are strong in the self-regulation component
of emotional intelligence? -----CORRECT ANSWER---------Better adaptability
What is the definition of moral identity in the context of emotional intelligence? -----
CORRECT ANSWER---------The degree to which people see themselves as ethical and
caring
A prospective candidate states in an interview, "I am an ethical and caring person. I put
the needs of others before mine and seek the best outcomes for the groups I work in."
Which aspect of emotional intelligence is this candidate describing? -----CORRECT
ANSWER---------Moral identity
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